Tag: vdeskonline

Programs Crashing in vDeskOnline

The best thing to do is to try to close the program. Sometimes you’ll get lucky and be able to close it simply by clicking on the “X” in the top right corner or “Close [all] window/s”. If that works,…

Citrix Shortcuts

CTRL+ALT+BREAK: Display or hide the Windows title bar for the Citrix workspace client window. Windows key: Display the remote computer’s Start Menu. CTRL+SHIFT+ESC: Open Task Manager.  ALT+ESC: Cycle through running programs in the Citrix session. ALT+TAB: Switch between programs from…

Restarting Your vDeskOnline Session

Click on the “Start” button (or the Windows key). If you’d like to log off, simply click on “Log off” on the bottom of the Start menu. Otherwise, if you click on the little arrow next to it, you will…

Restarting vDeskOnline via StoreFront

After logging into go.vdeskonline.com, find your hosted desktop and click on “Details“. Now click on “Restart” and it will restart your hosted desktop. Please allow a few minutes for it to come back up before trying to connect once more.

Troubleshooting vDeskOnline Connection Issues

vDeskOnline requires a 100% stable, constant connection to the internet, as it works very differently to general internet browsing and streaming. Roughly 99% of all connection issues to vDeskOnline are usually caused by one of the following: Problem with device…

vDeskOnline USB Redirection

Your vDeskOnline at the top of your screen you will see a small dropdown menu. This will show you various options for your vDeskOnline, you want to go onto the “Devices” Tab. When you click on the “Devices” tab it…

Dual Screen for vDeskOnline

Sign in to vDeskOnline and launch your hosted desktop. Click on the navigation bar at the top of your vDeskOnline. Then select “Window“. Your Hosted Desktop should now go into a small window. Simply drag the hosted desktop window between…

Navigating vDeskOnline

You will be able to add your hosted desktop and a variety of applications to your favourites for easy access via both the web portal and the application. If you’re using the web portal, click on “Desktops” to see all…

Installing Citrix Workspace for Android

Ensure you have the Citrix Workspace by downloading the latest version from Google Play Store. Simply search for Citrix on the Play Store and install. Once installed, open the app and select “Get Started”. You may see a page that…

Installing Citrix Workspace for iOS

Open the App Store. Search for Citrix Workspace and download the app. Once installed, open the Citrix Workspace app. Click on “Get Started”. Enter go.vdeskonline.com in the address field. Enter your vDeskOnline login details and then tap “Sign in”. Select…